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Privacy Policy

Privacy Policy

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

 

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

 

For the purposes of this Privacy Policy:

Account means a unique account created for You to access our Service or parts of our Service.

Application refers to Ameen, the software program provided by the Company.

Company (referred to as either "the Company", "We", "Us" or "Our" in this Policy) refers to Prospair Vision SAL, Beirut, Lebanon.

Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.

Device means any device having access to the Service such as a computer, a cellphone or a digital tablet.

Personal Data means any information that relates to an identified or identifiable individual.

Service refers to the Application or the Website or both.

Service Provider refers to third-party as an individual, who perform services related to the Service.

Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

Website refers to Ameen, accessible from www.ameen.com

You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

 

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

Email address

First name and last name

Phone number

Address,

Usage Data

Birthdate

Payment/billing information

Credit card information

Usage Data

 

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Information Collected while Using the Application

 

While using Our Application, in order to provide features of Our Application, We may collect, with Your prior permission:

Information regarding your location

 

We use this information to provide features of Our Service, to improve and customize Our Service. The information may be uploaded to the Company's servers and/or it may be simply stored on Your device.

By granting access to location services, you will be able to view the nearest Service Provider in your area in order for you to place an order. Once an order is placed, you will be able to track it on Ameen.

You can enable or disable access to this information at any time, through Your Device settings.

Tracking Technologies and Cookies

 

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

Cookies or Browser Cookies: A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.

How we use your information

 

We may use the information we collect for various purposes, including to:

  • Provide our service to you and to improve the quality of the service we’re able to offer;

  • Allow you to choose your Service Provider and call or text you with any updates or problems;

  • Charge you for the service costs through one or more payment processing partners;

  • Offer you customized content (including advertising and promotions), 

  • Understand how users interact with our service as a whole in order to test new features and improve Ameen for everyone,

  • Provide customer service, respond to your communications and requests, and contact you about your use of Ameen.

Use of Your Personal Data

 

The Company may use Personal Data for the following purposes:

To provide and maintain our Service, including to monitor the usage of our Service.

To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.

For the performance of the service: the development, compliance and undertaking of the services.

To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.

To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already enquired about unless You have opted not to receive such information.

To manage Your requests: To attend and manage Your requests to Us.

For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.

With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.

With Your consent: We may disclose Your personal information for any other purpose with Your consent.

For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

Retention of Your Personal Data

 

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Storage and Transfer of Information.

 

You agree that we have the right to transfer your Information described in this Privacy Policy, to and from, and process and store it in Lebanon, and other countries, some of which may have less protective data protection laws than the region in which you reside. Where this is the case, we will take appropriate measures to protect your Information in accordance with this Privacy Policy. By submitting your Information, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure your data is treated securely and in accordance with this Privacy Policy.

To preserve the integrity of our databases, to carry out on-going services on your behalf, for research, analytics and statistics purposes and to ensure compliance with applicable laws and regulations, including the Lebanese law number 81 dated October 10, 2018, we retain the Information submitted by Users for a reasonable length of time. By accessing or using the Services, you do hereby represent and warrant that you understand that all information submitted by you through the Service to Us may be used by Us in accordance with applicable laws, this Privacy Policy and our Terms and Condition.

Delete Your Personal Data/Account

 

You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.

Our Service may give You the ability to delete certain information about You from within the Service.

You may update, amend, or delete Your information at any time by signing in to Your Account, if you have one, and visiting the account settings section that allows you to manage Your personal information. You may also contact Us to request access to, correct, or delete any personal information that You have provided to Us.

Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so.

Disclosure of Your Personal Data

 

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation

  • Protect and defend the rights or property of the Company

  • Prevent or investigate possible wrongdoing in connection with the Service

  • Protect the personal safety of Users of the Service or the public

  • Protect against legal liability

  • All credit/debit cards details, and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.

  • All personally identifiable information will not be sold, or rented to any third parties.

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Your account information is password-protected for your privacy and security. Passwords are encrypted using the latest encryption tools.

Children's Privacy

 

Our Service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 18 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.

We don’t allow people under the age of 18 to create an Account.

Links to Other Websites

We employ some third-party services to help us understand the usage of Ameen, and these third parties may also deploy cookies on our site or collect information through our mobile applications and website. For example, we use Google Analytics to understand, in a non-personal way, how users interact with various portions of our site.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

Applicable Law & Dispute Resolution

 

This Privacy Policy shall be governed by the Lebanese laws. Any dispute arising in connection with this Privacy Policy shall be first resolved by both parties through consultation. In case no resolution can be reached through consultation, such a dispute shall be settled by the competent Lebanese Courts.

Changes to this Privacy Policy

 

We may update Our Privacy Policy from time to time. We will notify You of any changes or modifications by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

 

If you have any comments or questions about Ameen, please contact us at [email protected]